E-Learning Courses

Course Description

The ability of a public service organisation to maintain effective leadership, continuity, and high performance depends on how well it anticipates change and prepares for it.

The public service faces increasing challenges such as an ageing workforce, evolving policy priorities, digital transformation, and the need to maintain service quality despite resource constraints. This course provides a structured approach to identifying critical roles and developing emerging talent that ensure continuity and capability over time.

This course equips learners with the knowledge and strategies to build a sustainable staff and leadership pipeline by understanding the importance of talent and succession planning.

Certification

Upon successful completion of the course, you will receive a successful `Completion Badge` that validates your expertise in the subject matter. Our badge demonstrates your commitment to professional growth and sets you apart in a competitive job market. Showcase your skills and enhance your career prospects with this valuable credential.

Learning Outcomes

By the end of this course, learners will be able to:

• Understand the principles and importance of succession planning within the public service, and how it contributes to institutional stability and service excellence.
• Identify critical roles and talent gaps using objective criteria linked to organisational priorities and service delivery risks.
• Assess and develop high-potential employees through competency frameworks, mentoring, coaching, and structured learning pathways.
• Integrate diversity, equity, and inclusion into succession planning to build representative and future-ready leadership pipelines.